Privacy Policy:

We are bound by the Acts and Regulations relating to Privacy and will protect your personal information against unauthorised disclosure, misuse, reuse or use in unrestricted manner in accordance with the law. Respecting and maintaining your online privacy and the security of your personal information is extremely important to us. These principles govern how we can collect, use, hold and disclose your personal information. This CLC Vigil Privacy Policy is designed to inform you of our online and offline information privacy practices, the types of information we collect, how the information is used, and to assure you that we maintain strict security procedures to protect your information.

 What type of Information?

 Information can be broadly categorised as publicly available information and non-public (both personal and financial) information. Non-public information is covered under this privacy policy. The nature of the information, not the source of the information, determines whether it is publicly available information for purposes of the privacy policy.

To whom it applies?

 It applies to all our CLCTA Members and affiliates.

What kinds of personal information do we collect and hold?

 When you apply for our services, we collect information that is necessary to be able to properly identify you, to know your requirements, expectations, and instructions in order to provide you with those services. For instance, we may ask for identification information such as your name, address, date of birth, details of services etc. Each time you visit our website, we collect information about your use of the website, which may include the date and time of visits, pages visited, location information, device used and IP addresses etc. We, including our service providers, may monitor, record electronically, and retain telephone conversations and electronic communications between you (including anyone acting on your behalf) and us.

Other Online Information We Collect and Use

 We may collect and use other information, such as:

• Cookies: Cookies are pieces of data stored directly on the device/browser you are using when you visit our website. We may read cookies to collect information such as browser type, date and time spent on our website, and pages visited. Information collected through cookies may be used for security purposes, to facilitate navigation, to display information more effectively, to personalize and enrich your experience, to recognize your device, gather statistical information about the usage of the website, to monitor responses to our advertisements and to assist us with resolving website questions.

 The cookies in your computer cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. You can disable use of cookies through your browser settings. In this case our services may not be optimally effective.

• IP Address: Your IP Address is a number that is automatically and dynamically assigned to the device that you are using by your Internet Service Provider (ISP), or it is statically obtained by you. An IP Address is identified and logged automatically in our server log files whenever a user visits the website, along with the time of the visit and the page(s) that were visited. We use IP Addresses for keeping activity logs and having forensic capabilities if required for investigation purposes.
• Details of device used for online billing: For secure online billing we provide you the facility of multifactor authentication. One of the factors can be the endpoint devices used by you to do the billing. For security reasons, we obtain the endpoint details to bind it to your account so that this endpoint device acts as a second factor. All payments made on the “CLC Vigil” site is made pursuant to contracts with banks for payment gateway services.

We advise you not to disclose the information about date of birth, Aadhaar No, PAN, passport no, address to anyone without a valid reason and reasonable assurance that the information would not be misused.

Mobile Applications

 This Policy applies to any personal or other information that we may collect through the mobile applications.

Where from and how We Collect Information about You?

 To help us serve your services, and offer new services to you, we collect personally identifiable information about you from:

• Information you disclose when you visit our Association/Office or our website
• Information you disclose on phone or direct conversation or through email
• Information we receive from you on online forms, and instructions
• Information we receive from you from the written documents submitted to us
• Information about your transactions with us, our affiliates, and others

We won't ask you to supply personal information publicly over Facebook, Twitter, or any other social media platform or any public site in internet.

How do we hold personal information?

 Much of the personal information we hold are stored electronically in our data centre or with our trusted partners. Also, personal information is stored in paper forms. We use a wide range of security measures, to protect the personal information we hold.

 

Protecting Your Information, Integrity, Confidentiality, and Security

We protect information we collect about you by maintaining physical, logical, administrative, electronic, and procedural safeguards. These safeguards restrict access to your confidential information to only authorized personnel with specific need to access and utilize your information. We train our employees on how to handle your information to maintain confidentiality and privacy. To protect your personal information from unauthorized access and use, we use security measures that comply with law and industry level best practices. These measures include computer and system safeguards, strong access controls, network and application controls, security policies, processes, trained personnel and secured repositories and buildings etc. We regularly monitor and review our compliance with internal policies, regulatory guidelines and industry best practice. We educate our employees to protect the information. We take reasonable steps to destroy or permanently de-identify any personal information after which it can no longer be used.

Marketing Policy:

There is no marketing policy regarding this app as the association is a non-profitable organisation under Section 9. The app has been introduced for betterment of the existing members of CLCTA.

 Updates to this Policy

This privacy policy is subject to change. It would be reviewed periodically, at least once in a year or upon any major changes in Acts / Rules/ guidelines/ technologies/ processes/ services etc. Any changes and the reviewed policy will become effective when published and it will come into effect immediately.